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Benefits Of Working At In Good Health

Along with our financial incentives and free flower perks, you’ll also find a driven team bonded by our love for cannabis culture. If you like what you see, please submit an application below. We are excited to speak with you!

Matching 401k
Profit Sharing
100% covered individual health insurance
100% covered vision insurance
Dental Insurance
Life Insurance
Flexible Savings Account
Monthly Cannabis Allowance
Paid PTO and Sick Time
Paid Holidays
Paid Mental Health/Personal Days
$250 Referral Program

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Available Positions

Reports to: General Manager

Summary:
The Retail Supervisor understands the opening and closing procedures of the retail operation. The supervisor is adept at handling patient and customer questions and/or concerns effectively and efficiently. The Retail Supervisor is someone who knows how to motivate and lead a team. Handle issues as they arise in a respectful manner. Delegate basic duties, such as cleaning, restocking dry goods, and labeling products. The Retail Supervisor has ownership of the operation in the absence of the General Manager.

Responsibilities:

  • Understands opening and closing dispensary procedures
  • Excellent cash handling skills
  • Proficient in basic math
  • Provide exceptional customer service and a knack for turning problems into opportunities
  • Develop and maintain rapport with patients, customers, vendors, service providers, and staff.
  • Ensure guest concerns and/or questions are resolved, handled efficiently, and communicated with management when needed
  • Communicate the effects, testing, dosing, and other pertinent information on cannabis products to the patients and customers
  • Ensure retail operation follows regulations established by the Cannabis Control Commission and standard operating procedures established by In Good Health
  • Fluent in the point-of-sale and payment processing systems
  • Comfortable with computer, tablet, and other device technologies
  • Maintain cleanliness of the dispensary. E.g. dusting, glass cleaning, vacuuming, sweeping, and sanitization
  • Ensure workstations are neat, organized, and restocked for the next person.
  • Perform other related tasks as required

Requirements:

  • High school diploma or general education degree (GED); or six months related experience and/or training; or equivalent combination of education and experience
  • Retail, cash handling and point-of-sale (POS) experience a plus
  • Must be 21 years old and pass a criminal background check
  • Must be able to work weekends and some holidays
  • Excellent oral and written communication skills
  • Proficient computing skills
  • Innate desire to achieve success and a work ethic to match
  • Ability to critically think and problem solve without direction

Expectations:

  • Arrive at scheduled time
  • Comply with IGH Handbook
  • Kitchen uniform is medical scrubs (dark color)
  • Practice great sanitation and hygiene
  • The ability to lift up to 50lbs
  • Teamwork
  • Accountability
  • Communication

Daily Duties:

  • Complete daily checklist
  • Cleaning and sanitation of the MIP kitchen
  • Washing of dishes and equipment
  • Sweeping and mopping of kitchen
  • Production of products following SOP’s. i.e.: chocolate, topical, gummies, hard tack sweets, etc.
  • Counting, packaging of produced products, documentation
  • Any other duties that the manager deems needed

Duties Include:

  • Weighing and packaging of bulk flower
  • Grinding of marijuana for pre rolled joints
  • Running Futurola knock box to produce pre rolled joints
  • Packing, twisting and tubing pre rolled joints
  • Labeling of all drams and tubes
  • All other duties as needed or listed in procedures

Daily Outline:

  • Arrive and clock in
  • Use locker room to change into uniform
  • Check with manager/assignment board for daily tasks
  • Set up work station with appropriate tools to complete daily tasks
  • Begin daily tasks
  • Lunch 1 hour (must clock out) 30 minute will be added back into your hours
  • Finish daily tasks
  • If completed before daily cleaning begins check with manager for further duties/tasks
  • Begin cleaning task which include but, are not limited to sweeping and mopping, wiping down counters, scales buckets, other work utensils and surfaces
  • Clock out. Mandatory later evenings may arise due to tasks not being completed or a heavy work load

Reports to: VP Operations

Hours: M-F (40 hours/hourly pay)

Duties to include but not limited to:

  • Accompany vendors pertaining to facility equipment and others as needed
  • Services and repairs rooftop units
  • Develop and maintain a Preventative Maintenance schedule
  • Schedules and performs Preventative Maintenance duties
  • Installs, services and repairs HVAC/R controls. Samsung and LG experienced
  • Services and repairs building heating/ventilation air conditioning systems
  • Replacement of valves, fan gaskets, filters and belts as needed
  • Uses various testing equipment to locate defective parts and makes necessary repairs and adjustments
  • Adds refrigerants and lubricants
  • Orders materials and supplies as needed
  • Maintains records and prepares reports on duties performed and materials used
  • Responds to emergency situations for the purpose of resolving immediate safety concerns

Job Requirements:

  • 3 years of HVAC maintenance repairs with Samsung and LG experience included
  • Be able to lift 75 lbs
  • Able to work on ladders
  • Performs other duties as needed

General Description:
To assist and guide patients and customers through their retail experience, while accurately and efficiently processing transactions in accordance with all rules and regulations put forth by In Good Health and the Cannabis Control Commission.

Customer Service Responsibilities:

  • Display outstanding customer service while accurately and efficiently processing transactions
  • Exhibit patience and exceptional listening skills
  • Maintain high ethical standards and professionalism
  • Must display strong verbal communication skills
  • Handle customer complaints and problems in a professional and appropriate manner and seek assistance from Manager on Duty when necessary

Job Knowledge Responsibilities:

  • Must maintain current knowledge of cannabis industry and adhere to all policies and regulations put forth by the Cannabis Control Commission
  • Must maintain knowledge of all products for sale in the dispensary, including but not limited to cannabis strains, infused products, concentrates, vaporizers, and accessories
  • Must maintain knowledge of all current programs, pricing and deals
    Transactional/Cash Handling Responsibilities:
  • Double check all Adult Use identification cards to ensure they are not expired and at least 21 years of age
  • Double check all Medical patient identification cards to ensure they are active
  • Accurately process transactions by using barcode scanner, computer-based POS system, debit machine and cash drawer, assuring all clients leave with correct change and receipts
  • Ensure transactions are being completed under the correct patient profile in POS system (Medical only)
  • Ensure all products being sold are correctly labeled
  • Accurately count cash and provide appropriate change to clients when necessary
  •  Accurately process debit transactions
  • Maintain organization of cash, coins and debit receipts in register

Inventory and Stocking Responsibilities:

  • Accurately stock inventory, following In Good Health’s inventory control procedures
  • Count inventory and confirm amounts when new products arrive to Retail
  • Fill out Chain of Custody sheets after inventory counts are confirmed
  • Keep inventory in vault organized and accurately labeled
  • Participate in and help with coordination of regular inventory checks when asked
  • Accurately document any damaged or returned products in the Retail Destruction Log Book

Other Responsibilities:

  • Ability to multi-task and prioritize in a fast paced environment
  • Keep work space organized and all counters clear of clutter throughout shift
  • Schedule flexibility to work weekends, evenings and holidays when needed
  • Adhere to company dress code and uphold personal hygiene to ensure safe interactions with patients and products
  • Fill all time during scheduled shifts with productive, useful activity, including cleaning, stocking, researching, organizing or completing any other tasks to contribute to company success
  • Treat all individuals with respect, including customers, patients, co-workers, supervisors, department directors and anyone else who may be encountered during working hours
  • All other job duties as assigned

Additional Job Requirements:

  • Must be at least 21 years of age to apply
  • Must successfully pass extensive background check
  • Must be able to lift bins weighing up to 25lbs
  • Retail experience is not required but always preferred

General Description:
To assist and guide patients and customers through their retail experience, while accurately and efficiently processing transactions in accordance with all rules and regulations put forth by In Good Health and the Cannabis Control Commission.

Customer Service Responsibilities:

  • Display outstanding customer service while accurately and efficiently processing transactions
  • Exhibit patience and exceptional listening skills
  • Maintain high ethical standards and professionalism
  • Must display strong verbal communication skills
  • Handle customer complaints and problems in a professional and appropriate manner and seek assistance from Manager on Duty when necessary

Job Knowledge Responsibilities:

  • Must maintain current knowledge of cannabis industry and adhere to all policies and regulations put forth by the Cannabis Control Commission
  • Must maintain knowledge of all products for sale in the dispensary, including but not limited to cannabis strains, infused products, concentrates, vaporizers, and accessories
  • Must maintain knowledge of all current programs, pricing and deals
    Transactional/Cash Handling Responsibilities:
  • Double check all Adult Use identification cards to ensure they are not expired and at least 21 years of age
  • Double check all Medical patient identification cards to ensure they are active
  • Accurately process transactions by using barcode scanner, computer-based POS system, debit machine and cash drawer, assuring all clients leave with correct change and receipts
  • Ensure transactions are being completed under the correct patient profile in POS system (Medical only)
  • Ensure all products being sold are correctly labeled
  • Accurately count cash and provide appropriate change to clients when necessary
  •  Accurately process debit transactions
  • Maintain organization of cash, coins and debit receipts in register

Inventory and Stocking Responsibilities:

  • Accurately stock inventory, following In Good Health’s inventory control procedures
  • Count inventory and confirm amounts when new products arrive to Retail
  • Fill out Chain of Custody sheets after inventory counts are confirmed
  • Keep inventory in vault organized and accurately labeled
  • Participate in and help with coordination of regular inventory checks when asked
  • Accurately document any damaged or returned products in the Retail Destruction Log Book

Other Responsibilities:

  • Ability to multi-task and prioritize in a fast paced environment
  • Keep work space organized and all counters clear of clutter throughout shift
  • Schedule flexibility to work weekends, evenings and holidays when needed
  • Adhere to company dress code and uphold personal hygiene to ensure safe interactions with patients and products
  • Fill all time during scheduled shifts with productive, useful activity, including cleaning, stocking, researching, organizing or completing any other tasks to contribute to company success
  • Treat all individuals with respect, including customers, patients, co-workers, supervisors, department directors and anyone else who may be encountered during working hours
  • All other job duties as assigned

Additional Job Requirements:

  • Must be at least 21 years of age to apply
  • Must successfully pass extensive background check
  • Must be able to lift bins weighing up to 25lbs
  • Retail experience is not required but always preferred

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